A.M a R.

Tel +44 (0)1666 838550
Fax +44 (0)1666 838506

Our Consultants

Malcolm Jordan MA
Malcolm is able to draw on successful careers in both public services and commerce. Ten years ago, he and his co-director took on a failing enterprise threatened with closure and, in April 2000 sold it as a highly profitable business held up as a centre of excellence. In this same period he has become an established consultant, commissioning and supporting complex operations in the field of mental health, advising public and private bodies who have organisational problems, providing a high quality service as an expert witness and conducting enquiries into malpractice. He is a registered Mediator. His previous roles as advisor to central government in the national health service and as chief officer in local government, managing a workforce of 10,000 and a budget of £100m, embraced his particular interests which include staff care, teamwork, management and quality systems. These activities built on his work in the fields of mental health, child care, disability, adult education and senior management.Malcolm is a committee member of the General Social Care Council and an Associate of the Healthcare Commission.

SENIOR ASSOCIATES

John Bates Cert Ed. CQSW MEd
An experienced social work practitioner, manager and educator, John is the author of several articles and co-editor of a book on child protection. He has been a speaker at conferences and seminars in Britain, Europe, the United States and Canada. Currently principal lecturer in social work at NE Wales Institute of Higher Education, he has considerable expertise in a range of issues associated with human relations and personal and professional development.

Dr Alan Coupar BA(Hons) MSc,DclinPsych
Dr Coupar was previously head of NHS clinical psychology services in London, Wales and Durham. He now directs a company focusing on occupational mental health solutions and his concerns are with employee assistance, expert witness, driver behaviour and psychometrics for selection at all levels and organisational development. These services cover Scotland and other areas. He has particular experience of chronic pain management and assessment, with road traffic incidents a particular area of expertise. Currently he has input to chronic pain services. He is qualified in hypnotherapy and is Associate Fellow of the British Psychological Society, a Chartered Clinical Psychologist and a Chartered Health Psychologist.

Peter Gilbert MA, MSocWk, MBA
Peter Gilbert is currently Professor of Social Work and Spirituality at Staffiordshire University. Following a first career in the British Army and a degree in Modern History at Balliol College Oxford, Peter joined West Sussex Social Services gaining experience in fieldwork, residential and day care in all client groups. Six years as a generic social worker and senior practitioner whilst taking a Master's degree in Social Work were followed by specialising in learning disability and mental health. After management posts with LB Merton and Kent CC Peter moved to Staffordshire as Operations Director for Adult Services in order to manage the implementation of the NHS and Community Care Act 1993. In 1997 he left to become the Director of Social Services for the new Worcestershire County Council. Peter works as an independent consultant but also maintains roles with several national bodies and academic institutions. He holds an MBA and is a published author his most recent book being Leadership: Being Effective and Remaining Human (2005)

Jacki Pritchard MA
Jacki Pritchard began work in the field of social care 24 years ago. She is a registered social worker with the General Social Care Council, who works independently as a consultant, trainer and researcher, specialising in abuse, violence and risk. She currently is Director of two companies: Jacki Pritchard Ltd (www.jacki-pritchard.co.uk) from which she provides training and consultancy on social care topics; Jacki Pritchard Productions (www.jackipritchardproductions.co.uk) which produces training videos/dvds and study books on adult abuse. Jacki has worked as a practitioner and manager in both fieldwork and hospital settings. She has extensive experience working with all service user groups, having worked generically for many years. She is particularly interested in looking at the links between child abuse, domestic violence and adult abuse. She is also researching into and working with male victims of abuse. She continues to actively work with victims of abuse because she feels strongly that it is important to keep her hand in practice in order to be an effective consultant, trainer and researcher. She founded the organisation 'Beyond Existing' which runs support groups for adults (both male and female) who have been abused either in childhood or adulthood. She has written widely on social care topics and is currently editor for two series published by Jessica Kingsley Publishers: